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  • 2018-12-31
    Client Information Update

    • Thank you for supporting Kim Eng Securities (Hong Kong) Limited and/or Kim Eng Futures (Hong Kong) Limited.

       

      In order to comply with the Regulation on Foreign Account Tax Compliance Act (“FATCA”) and Common Reporting Standard (“CRS”) and provide you a comprehensive and up-to-date quality services, it is crucial to update your account profile (including but not limited to your financial capability, investment objectives, investment experience and risk appetite) for protecting your account and making wise investment decisions.

       

      Please complete the “Client Information Update Form”, “FATCA Form”, “Self-Certification Form” and other documents as requested and return to our Customer Services Department on or before 31 January 2019 by hand, by post to Customer Services Department, 28/F Lee Garden Three, 1 Sunning Road, Causeway Bay, Hong Kong, by email at customerservices@kimeng.com.hk or by fax at 2537 1548. You may download the required forms from our website.

       

      Should you have any queries in relation to the above, please contact your Account Executive or our Customer Services at 2268 0660.



  • 2018-12-14
    Notice of Online Trading Services Interruption on 14 Dec 2018

    • Please be informed that our online trading service will not available during system maintenance on 14 December (Fri) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      14 December 2018 17:00 20:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2018-12-13
    Notice of Online Trading Services Interruption on 13 Dec 2018

    • Please be informed that our online trading service will not available during system maintenance on 13 December (Thu) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      13 December 2018 17:00 20:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2018-12-12
    Notice of Online Trading Services Interruption on 12 & 15 Dec 2018

    • Please be informed that our online trading service will not available during system maintenance on 12 December (Wed) & 15 December (Sat). Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      12 December 2018 17:00 20:00
      15 December 2018 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2018-12-05
    Notice of Online Trading Services Interruption on 7 & 8 Dec

    • Please be informed that our online trading service will not available during system maintenance on 7 December (Fri) & 8 December (Sat). Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      7 December 2018 17:30 19:30
      8 December 2018 09:00 23:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2018-12-04
    Closure of U.S. Markets on 5 Dec

    • The Nasdaq Stock Market and New York Stock Exchange will be closed and no trading on 5 December 2018 (Wed) in observance of the National Day of Mourning for President George H. W. Bush.



  • 2018-11-30
    Inclusion of Mini-Hang Seng China Enterprises Index Options in the T+1 Session

  • 2018-11-27
    Notice of Online Trading Services Interruption on 28 & 29 Nov

    • Please be informed that our online trading service will not available during system maintenance on 28 & 29 November 2018 (Wed & Thu). Please find the service interruption timetable as following..

       

      Date Service Down time Service Resume time
      28 November 2018 17:00 20:00
      29 November 2018 17:00 20:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2018-11-26
    Security Tips for Online Trading through Mobile Devices

    • Regarding the recent cyber threats and hacking incidents on online trading, we strongly recommend our valuable clients to pay attention to the following cyber security tips when using your online trading accounts through mobile devices:

       

      1. Install anti-virus software and setup firewall in your mobile device and update the software regularly.
      1. Do not login the online trading platform through a jailbroken iPhone or rooted Android mobile phone.
      1. Use encrypted and reliable internet connection and avoid using public network or unknown network without password.
      1. Avoid using any mobile device from others to login the online trading platform.
      1. Do not save your password during login to prevent any third party from unauthorized access to your login information.
      1. Activate the auto-lock function in your mobile device.
      1. Beware the other is viewing your password during the login process.
      1. Do not disclose your login ID and password to other parties including our staff.
      1. Contact us if you discover any uncertainty and suspicious activity relating to your online trading account.

       

      Should you have any query relating to the above, please contact our customer services at (852) 2268 0660.



  • 2018-11-23
    New Arrangement on Fund Deposit and Termination of PPS Service

    • To comply with the Guideline on Anti-Money Laundering and Counter-Terrorist Financing issued by Securities and Futures Commission (SFC) and strengthen our internal control, with immediate effect, Kim Eng Hong Kong will no longer accept any form of third party deposits (including but not limited to bank transfer, remittance, cheque deposit, etc.)

       

      In addition, with effect from 25 November 2018, our company will no longer accept deposits through PPS.

       

      You can continue to deposit fund to your account(s) at KEHK (including but not limited to bank transfer, remittance, cheque deposit, etc.) provided that it is originated from you as the same beneficiary with valid proof. Potentially the time required for crediting fund to your account(s) will be lengthened due to the control enhancement on verification process.

       

      For enquiries, please contact our Customer Service Officer at (852) 2268 0660.

       



  • 2018-11-22
    Change of Settlement Cycle for Indonesia and Singapore

    • The settlement cycle of securities traded at the Indonesia Exchange (IDX) and Singapore Exchange (SGX) adopted an amendment from three business days, known as T+3 to two business days, T+2.

       

      The amended rule will be beginning on 26 November 2018 (Mon) for Indonesia and 10 December 2018 (Mon) for Singapore.

       

      Should you have any queries in relation to the above, please contact your Account Executive or our Customer Services at 2268 0660.



  • 2018-11-02
    US and Canada Market: Change to Winter Time

    • US and Canada will end daylight saving time at 2:00pm HKT on 4th Nov, 2018 (Sunday). The time difference between Hong Kong and US East Coast will increase by 1 hour to 13 hours, until 10th March, 2019 (Sunday).

       

      From 5th Nov, 2018 (Monday), US and Canada Stocks Market trading hour will shift for 1 hour, opening at 10:30pm HKT and closing at 5:00am HKT the next day.



  • 2018-10-30
    Notice of Online Trading Services Interruption on 30 Oct

    • Please be informed that our online trading service will not available during system maintenance on 30 October (Tue). Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      30 October 2018 17:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2018-10-15
    Notice of Online Trading Services Interruption on 27 Oct

    • Please be informed that our online trading service will not available during system upgrade on 27 October (Sat). Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      27 October 2018 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2018-10-11
    ETNET IQ Streaming Stock Quotes Upgrade

    • In order to provide better trading experience, ETNET IQ Streaming Stock Quotes will be upgraded on 12 October 2018 after 4:30pm. The new version of streaming stock quotes will be operated with HTML5 instead of JAVA which is multi-browser compatible (e.g.: Internet Explorer, Safari, Chrome and Firefox).

       

      Your Portfolio and Summary records will be transferred to new version automatically. However, technical indicators in Chart and stock codes in Multi Quote will not be transferred to the new version due to technical issue. Please refer to the user manual for more details: please click here (Chinese only).

       

      Should you have any enquiries, please contact your Account Executive or Customer Services Hotline (852) 2268 0660.

       



  • 2018-09-11
    Notice of Online Trading Services Interruption on 11 Sep

    • Please be informed that our online trading service will not available during system upgrade on 11 September (Tue). Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      11 September 2018 17:30 19:30
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2018-09-07
    Notice of Online Trading Services Interruption on 9 Sep

    • Please be informed that our online trading service will not available during internal networking maintenance on 9 September (Sun). Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      9 September 2018 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.
       


  • 2018-08-20
    Notice of Online Trading Services Interruption on 25 Aug

    • Please be informed that our online trading service will not available during HKEx Market rehearsal and internal networking upgrade on 25 August 2018 (Sat). Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      25 August 2018 08:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.
       
       


  • 2018-07-27
    Notice of Online Trading Services Interruption on 28 Jul

    • Please be informed that our online trading service will not available during HKEx Market rehearsal on 28 July 2018 (Sat). Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      28 July 2018 08:00 22:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.
       
       
       


  • 2018-06-29
    System Maintenance (14 July 2018)

    • For your updates, the IT Department is going to perform a maintenance work between 14 July 2018 9:00 am to 18:00 pm.   As a consequence, foreign stocks trading platform will not be able to access.

       

      Please accept our apology for any inconvenience caused.



  • 2018-05-28
    After-Hours Trading Arrangement on 28 May 2018

    • Please be kindly informed that there is NO after-hours trading session for Hang Seng Index Futures and Options, Mini Hang Seng Index Futures and Options, HSCEI Futures and Options, Mini-HSCEI Futures and RMB Currency Futures on 28 May 2018 as this is a bank holiday in both the United Kingdom and the United States.



  • 2018-05-11
    System Maintenance

    • Please be informed that, the IT Department is going to perform a maintenance work during the following dates. As a consequent, our website stability may be affected. Please find the schedule as following:

       

       

      Maintenance Start Time

      Maintenance End Time

      12 May 2018, 09:00

      13 May 2018, 18:00

      19 May 2018, 09:00

      20 May 2018, 18:00

      26 May 2018, 09:00

      27 May 2018, 18:00


       

      Please accept our apology for any inconvenience caused.



  • 2018-05-10
    Notice for Close Arrangement for Malaysia Market on 10 & 11 May

    • The Chief Secretary of the Malaysian Government announced that it will designate May 10 and 11 as special holidays for the 14th national election. Please be informed that Malaysia market will be closed during the holiday.



  • 2018-05-09
    Inclusion of Equity Index Options in the T+1 Session

  • 2018-04-27
    Kim Eng Two-factor Authentication for Electronic Trading Services

    • In order to safeguard your account assets and protect you from internet fraud, we will upgrade the security of Electronic Trading System with effect from 27 April 2018 (“Effective Date”) to let you enjoy more secured trading services. Starting from the Effective Date, clients will be required to use two-factor authentication (“2FA”) for assessing the Electronic Trading System (including online platform and mobile applications). Please download the 2FA Mobile Application “KE Trade Token” and set up on your smartphone.


      To register the authentication system service on the application, you need to input your account number, password and last 3 numeric or alphabetical characters of identification number (not including any symbol nor digits in brackets). Then, please input a one-time four-digit password (OTP), which will be sent to your registered mobile number (via Email) to complete the registration process

       

      For the user guideline of 2FA, please refer to our website.

       

      Should you have further enquiries, please feel free to contact your account executive or our customer service hotline at (852) 2268-0660 or email at customerservices@kimeng.com.hk.

       

      Best regards,

       

      Kim Eng Securities (HK) Limited & Kim Eng Futures (HK) Limited

       



  • 2018-04-27
    System Maintenance (28&29 Apr 2018)

    • For your updates, the IT Department is going to perform a maintenance work between 28 Apr and 29 Apr. As a consequent, our online services will not be able to access. Please find the service interruption timetable as following.

       

      Service Down time

      Service Resume time

      28 Apr 2018   09:00

      29 Apr 2018 12:00

       

      Please accept our apology for any inconvenience caused.



  • 2018-04-26
    Rusal (486.HK) - Subject to US Sanction & Trading Arrangement

    • Dear Valued Customers,

       

      Re.: Rusal (486.HK) - Subject to US Sanction & Trading Arrangement

       

      Please refer to the announcements of United Company Rusal PLC (486.HK) (“Company”) under the HKEX.


      In view of the latest announcement of the Company, we suspend the provision of trading service for buying Rusal (486.HK) with immediate effect. If you want to sell Rusal (486.HK), you can still contact your Account Executive to place SELL order manually. The client is reminded to exercise due care and caution in dealing in the securities of the Company.

       

      If you have any enquiries, please do not hesitate to contact your Account Executive or call our Customer Service Hotline at (852) 22680660 or via email customerservices@kimeng.com.hk.

       

      Yours sincerely,

       

      Kim Eng Securities (Hong Kong) Limited



  • 2018-04-20
    System Maintenance (21&22 Apr 2018)

    • For your updates, the IT Department is going to perform a maintenance work between 21 Apr and 22 Apr. As a consequent, our online services will not be able to access. Please find the service interruption timetable as following.

       

      Service Down time

      Service Resume time

      21 Apr 2018   09:00

      22 Apr 2018 12:00

       

      Please accept our apology for any inconvenience caused.



  • 2018-04-20
    System Maintenance (20 Apr 2018)

    • Please be informed that, our online trading service will not available during internal networking upgrade on 20 Apr 2018 (Fri). Please find the service interruption timetable as following.

       

      Date

      Service Down time

      Service Resume time

      20 Apr 2018

      16:30

      19:00

       

      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile).



  • 2018-04-04
    System Maintenance (5 Apr 2018)

    • For your updates, the IT Department is going to perform a maintenance work between 14:00 to 18:00 on 5 Apr 2018.   As a consequent,  our website stability may be affected.

      Please accept our apology for any inconvenience caused.



  • 2018-03-16
    Security Tips for Online Trading

    • Regarding the recent cyber threats and hacking incidents on online trading, we strongly recommend our valuable clients to pay attention to the following cyber security tips when using your online trading accounts:

       

      1. Download/Update the mobile trading software from our official website;
      2. Set a strong password with certain complexity and difficult to guess;
      3. Change your passwords periodically;
      4. Do not disclose your login ID and password to other parties including our staff;
      5. Avoid using public computer terminals or unknown and insecure network for online trading ;
      6. Avoid accessing our trading platform through hyperlink from the unknown third party webpage or unidentified email;
      7. Closely monitor and regularly log on your online trading account and review your client statement;
      8. Beware of any unauthorized changes to your account information; and
      9. Contact us if you discover any uncertainty and suspicious activity relating to your online trading account.

       

      Should you have any query relating to the above, please contact our customer services at (852) 2268 0660.



  • 2018-03-09
    US and Canada Market: Change to Summer Time

    • US and Canada will change to Summer Time on 11th Mar, 2018(Sunday). From 12th Mar, 2018 (Monday), US and Canada Stocks Market trading hour will shift for 1 hour earlier, opening at 9:30pm HKT and closing at 4:00am HKT the next day.



  • 2018-02-26
    Change of Settlement Cycle for Thailand

    • The settlement cycle of the Stock Exchange of Thailand (SET) is going to be changed from T+3 to T+2, effective March 2, 2018.



  • 2018-02-01
    System Maintenance (3 Feb 2018)

    • For your updates, the IT Department is going to perform a maintenance work between 3 Feb 2018 8:00 am to 18:00 pm.   As a consequent,  KE Trade PRO trading services will not be able to access.

      Please accept our apology for any inconvenience caused.

       


  • 2018-01-22
    Business Address Update Notice

    • We would like to inform you that subsequent to the latest update from the Rating and Valuation Department, the Government of the Hong Kong Special Administrative Region, our official business address is 28/F., Lee Garden Three, 1 Sunning Road, Causeway Bay, Hong Kong with effect from 18th January 2018. The Company’s telephone number, fax number, website, email address and name of bank accounts remain unchanged.

      Should you have any queries, please do not hesitate to contact our Customer Service Hotline at (852) 2268 0660.