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  • 2020-10-15
    Notice of Online Trading Services Interruption on 17 Oct 2020

    • Please be informed that our online trading service will not available during system maintenance on 17 Oct (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      17 October 2020 08:00 23:59
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-09-23
    Notice of Online Trading Services Interruption on 26 Sep 2020

    • Please be informed that our online trading service will not available during system maintenance on 26 Sep (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      26 September 2020 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-09-15
    Notice of Online Trading Services Interruption on 19 Sep 2020

    • Please be informed that our online trading service will not available during system maintenance on 19 Sep (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      19 September 2020 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-09-01
    Notice of Online Trading Services Interruption on 5 Sep 2020

    • Please be informed that our online trading service will not available during system maintenance on 5 Sep (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      5 September 2020 05:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-08-04
    Notice of Online Trading Services Interruption on 8 Aug 2020

    • Please be informed that our online trading service will not available during system maintenance on 8 Aug (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      8 August 2020 09:00 23:59
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-07-20
    Special Arrangement for Mail Statement and Physical Advice Delivery

    • To align with the special work arrangement announced by the HKSAR Government on 19 July 2020 (Sun), Hong Kong Post mail delivery service will be provided twice a week while Speedpost delivery and posting box collection will be provided on alternate days from 20 July to 26 July 2020.
       
      Please be informed that our mail statement delivery, including daily and monthly statements and physical advice, may be interrupted and delayed during this period.
       
      Should you have any queries in relation to the above, please contact your Account Executive or our Customer Services at (852) 2268 0660.
       


  • 2020-07-07
    Notice of Online Trading Services Interruption on 11 Jul 2020

    • Please be informed that our online trading service will not available during system maintenance on 11 July (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      11 July 2020 09:00 23:59
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-06-15
    Notice of Online Trading Services Interruption on 20 Jun 2020

    • Please be informed that our online trading service will not available during system maintenance on 20 June (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      20 June 2020 09:00 23:59
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-05-25
    Notice of Online Trading Services Interruption on 30 May 2020

    • Please be informed that our online trading service will not available during system maintenance on 30 May (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      30 May 2020 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-05-18
    Notice of Online Trading Services Interruption on 23 May 2020

    • Please be informed that our online trading service will not available during system maintenance on 23 May (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      23 May 2020 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-04-22
    Notice of Online Trading Services Interruption on 25 Apr 2020

    • Please be informed that our online trading service will not available during system maintenance on 25 April (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      25 April 2020 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-04-16
    Notice of Online Trading Services Interruption on 18 Apr 2020

    • Please be informed that our online trading service will not available during system maintenance on 18 April (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      18 April 2020 09:00 16:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-03-18
    Resumption of Trading and Settlement of The Philippine Stock Exchange, Inc. (PSE)

    • The Philippine Stock Exchange, Inc. (PSE) and clearing and settlement at the Securities Clearing Corporation of the Philippines (SCCP) will resume on March 19, 2020 (Thu).
       
      The shortened trading hours to be observed shall be as follows:
      9:00 a.m. – Pre-Open
      9:30 a.m. – Market Open
      12:45 p.m. – Pre-Close
      12:50 p.m. – Run-off / Trading at Last
      1:00 p.m. – Market Close


  • 2020-03-17
    Trading Suspension of The Philippine Stock Exchange, Inc. (PSE)

    • Due to the COVID-19 preventive measures and community quarantine implemented by the Philippine government, there will be no trading at The Philippine Stock Exchange, Inc. (PSE) and no clearing and settlement at the Securities Clearing Corporation of the Philippines starting from March 17, 2020 (Tue) until further notice.



  • 2020-03-16
    Temporary Shortened Trading Hours of The Philippine Stock Exchange, Inc. (PSE)

    • The Philippine Stock Exchange, Inc. (PSE) will have shortened trading hours from March 16 to April 14, 2020, consistent with the COVID-19 preventive measures implemented by the Philippine government.
       
      The trading hours to be observed on Monday, March 16 are as follows:
      9:00 a.m. – Pre-Open
      9:30 a.m. – Market Open
      12:45 p.m. – Pre-Close
      12:50 p.m. – Run-off / Trading at Last
      1:00 p.m. – Market Close
       
      The trading hours to be observed from March 17 to April 14 are as follows:
      8:30 a.m. – Pre-Open
      9:00 a.m. – Market Open
      12:45 p.m. – Pre-Close
      12:50 p.m. – Run-off / Trading at Last
      1:00 p.m. – Market Close
       
      The PSE will make the appropriate announcement in case there will be further updates on the shortened trading schedule.


  • 2020-03-04
    US and Canada Market: Change to Summer Time

    • US and Canada will start daylight saving time at 3:00pm HKT on 8 March, 2020 (Sunday). The time difference between Hong Kong and US East Coast will be shortened by 1 hour to 12 hours, until 1 November, 2020 (Sunday).

       

      From 9 March, 2020 (Monday), US and Canada Stocks Market trading hour will shift for 1 hour earlier, opening at 9:30pm HKT and closing at 4:00am HKT the next day.



  • 2020-03-01
    iOS app upgrade for KE Trade Pro and KE Futures

    • Due to new Apple service license agreement was issued, clients are required to upgrade your KE Trade Pro and KE Trade Futures to the latest version accordingly. 
       
      KE Trade Pro: 
      https://apps.apple.com/hk/app/ke-trade-pro-hk/id1065763670?l=en
       
      KE Futures:
      https://apps.apple.com/hk/app/ke-futures/id1240651398?l=en
       
      Should you have any queries in relation to the above, please contact your Account Executive or our Customer Services at (852) 2268 0660.


  • 2020-02-26
    Notice of Online Trading Services Interruption on 29 Feb 2020

    • Please be informed that our online trading service will not available during system maintenance on 29 February (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      29 February 2020 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-02-19
    Notice of Online Trading Services Interruption on 22 Feb 2020

    • Please be informed that our online trading service will not available during system maintenance on 22 February (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      22 February 2020 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-02-13
    Notice of Online Trading Services Interruption on 15 Feb 2020

    • Please be informed that our online trading service will not available during system maintenance on 15 February (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      15 February 2020 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-02-11
    Special Arrangement for Mail Statement and Physical Advice Delivery

    • To align with the special work arrangement announced by the HKSAR Government on 8 February 2020 (Sat), Hong Kong Post mail delivery and mail collection from posting boxes will be provided on alternate days from 10 Febuary to 16 Febuary 2020.
       
      Please be informed that our mail statement delivery, including daily and monthly statements and physical advice, may be interrupted and delayed during this period.
       
      Should you have any queries in relation to the above, please contact your Account Executive or our Customer Services at (852) 2268 0660.



  • 2020-02-03
    Special Arrangement for Mail Statement and Physical Advice Delivery

    • To align with the special work arrangement announced by the HKSAR Government on 31 January 2020 (Fri), Hong Kong Post mail delivery and mail collection from posting boxes will be provided on alternate days from 3 Febuary to 9 Febuary 2020.
       
      Please be informed that our mail statement delivery, including daily and monthly statements and physical advice, may be interrupted and delayed during this period.
       
      Should you have any queries in relation to the above, please contact your Account Executive or our Customer Services at (852) 2268 0660.



  • 2020-01-29
    Special Arrangement for Mail Statement and Physical Advice Delivery

    • Following the special work arrangement announced by the HKSAR Government on 28 January 2020 (Tue), Hong Kong Post mail delivery service will be temporarily suspended after the Lunar New Year holidays (from 29 January to 2 Febuary 2020).
       
      Please be informed that our mail statement delivery, including daily and monthly statements and physical advice, will be interrupted and processed upon postal services resume normal.
       
      Should you have any queries in relation to the above, please contact your Account Executive or our Customer Services at (852) 2268 0660.
       


  • 2020-01-15
    Notice of Online Trading Services Interruption on 18 Jan 2020

    • Please be informed that our online trading service will not available during system maintenance on 18 January (Sat) . Please find the service interruption timetable as following.

       

      Date Service Down time Service Resume time
      18 January 2020 09:00 18:00
       
      Please note that clients may not be able to sign on to the online trading platform (Web & Mobile) or to place any order.


  • 2020-01-08
    Security Alert

    • Whenever you receive calls, emails, letters or communications through any other channels or was approached by someone purportedly from us that causes your concerns over their identity, please take note of their identity and relevant information (i.e. telephone number, SMS messages) and contact us through +852 2268 0660 or customerservices@kimeng.com.hk or report to Police direct immediately.